**Supply Terms**
These Supply Terms govern the purchase of products through www.wolfwoodsworks.com, managed by Wolfwoods Works, a company incorporated under the Companies Act, 1956. Before making any purchases or availing services on the website, please carefully read and accept these Supply Terms, as they will legally bind you to their provisions. If you do not agree with these terms, kindly refrain from accessing the website for any purchases.
**Business**
Our website serves as a platform for online sales and purchases of merchandise and services (“Services”) offered by third-party vendors and service providers (“Vendors”). You are solely responsible for your actions when using the products purchased through our website, and Wolfwoods Works shall not be held liable for any such actions.
By using our services, you confirm that you are of legal age to enter into binding contracts and are not prohibited from receiving services under applicable Indian laws. Any deficiency in payment for products purchased on the website is not the responsibility of Wolfwoods Works.
**Product**
Wolfwoods Works facilitates the sale and shipping of all products on the website, subject to the company’s policy, which may be amended over time. While we endeavor to deliver products that resemble their appearance on the website, it’s important to understand that natural wood-based products are inherently unique. Each piece of furniture possesses distinctive characteristics. Wolfwoods Works does not guarantee the precise finish, color, shade, or appearance of the final product ordered by the user. The quality of products, services, information, or other materials acquired through our website may vary from your expectations. In the event of significant material damage to a product, the customer must inform the delivery personnel and provide photographic evidence of the damage via email to support@wolfwoodsworks.com at the time of receiving the product. Wolfwoods Works will review the evidence and take necessary action in accordance with our Warranty & Replacement terms.
If you receive a damaged product, please promptly notify the delivery personnel. Should you notice an issue later, contact us through our customer care number or write to us at support@wolfwoodsworks.com.
**Services**
Wolfwoods Works reserves the right to modify or discontinue any service at any time without prior notice. We may also add or modify procedures, modes, processes, or conditions of purchase as needed. Wolfwoods Works shall not be held liable to you or any third party for any changes, suspensions, or discontinuations of any aspect of our services.
**Pricing Information**
Product prices are detailed on our website and are based on market perceptions. All prices are denominated in Indian rupees and are subject to change at Wolfwoods Works’ discretion. In the event a product is inaccurately priced due to typographical errors or other factors, Wolfwoods Works reserves the right to reject, cancel, modify, or take appropriate action to rectify the error. This applies regardless of whether an order confirmation has been issued or payment has been made. If payments have already been made, and your order is confirmed, accepted, rejected, canceled, or modified due to an inaccurate price, we will refund any payments made for the affected item(s). We will not be liable to ship the product at an incorrect price, especially under adverse business conditions. If such errors are discovered, we will make corrections in our system to the best of our ability. The corrected price or other information will be communicated to you and will be applied to your purchase order(s).
The prices advertised on our website pertain to online orders and may not reflect the actual selling prices in your geographical area. While we strive to offer competitive rates, we do not guarantee the lowest prices in your city, region, or geography. Prices and product availability are subject to change without notice.
**Bank Details**
When shopping with Wolfwoods Works, you agree to provide accurate and lawful credit/debit card details to approved payment gateways. You must not use credit/debit cards that you do not legally own. The information you provide will be used solely for fraud verifications or as required by law, regulation, or court orders. You are solely responsible for the security and confidentiality of your credit/debit card details. Wolfwoods Works explicitly disclaims any liability arising from unauthorized use of your credit/debit card.
**Delivery & Shipping**
We offer personal delivery of products to your doorstep within our designated territory. Wolfwoods Works has a Pan India shipping network, and we endeavor to deliver items to your cities within 21 days from the close of sale, subject to practical constraints.
Upon completing your online furniture purchase and receiving payment for the product price and applicable location-wise delivery charges, Wolfwoods Works will send a confirmation email to your registered email address, informing you of the scheduled delivery date. We will deliver your purchased furniture to your location, provided your premises are accessible within the reach of our existing Wolfwoods Works branches. You are responsible for ensuring that access to your desired location is suitable for furniture delivery. Wolfwoods Works will not accept product cancellations or rejections at the time of delivery due to access issues, such as small doorways, insufficient space for furniture maneuvering, or road inaccessibility to delivery vans.
We strive to fulfill deliveries on the specified date. However, the delivery date is an estimate, and if we are unable to deliver on time, we will notify you using the contact numbers and/or email address registered in your profile.
In cases of custom orders or out-of-stock items, we will inform you via email. If you fail to accept delivery of the goods, Wolfwoods Works may charge you for additional shipping costs. If your purchased furniture remains at our warehouse for more than one week, and you fail to accept delivery or re-delivery (despite our attempts to contact you), Wolfwoods Works reserves the right to cancel your order and retain up to 20% of the order value.
Upon delivery of products, Wolfwoods Works will provide a warranty card, invoice, and dispatch papers before installing the products. In the case of gift purchases, special messages or greetings may be included to the extent possible. We currently ship all over India. Please note that purchases made within one week of Diwali may experience delivery delays due to the festive season and holidays.
**Indemnity & Liability**
You agree to indemnify, defend, and hold Wolfwoods Works harmless from any and all losses, liabilities, claims, damages, costs, and expenses (including legal fees and disbursements) arising from any breach or non-performance of your representations, warranties, covenants, agreements, or obligations under these terms.
In no event shall Wolfwoods Works, its officers, directors, employees, partners, or vendors be liable for special, incidental, indirect, consequential, or punitive damages, including those arising from loss of use, data, or profits, whether foreseeable or not. This limitation of liability applies to claims based on breach of contract, warranty, negligence, or other tortious actions, and any other claims related to your purchase of products and services herein.
**Governing Law**
These Supply Terms and the relationship between you and Wolfwoods Works shall be governed by Indian law without reference to conflict of laws principles. Any disputes arising in relation to these terms shall be subject to the exclusive jurisdiction of the courts in Mumbai.
**Promotion/Offer/Sale**
These terms apply to offers for the sale of products via www.wolfwoodsworks.com. By purchasing products or availing services on the website, you signify your acceptance of these terms and conditions.
Wolfwoods Works has the right to modify or discontinue any offers, sales, or schemes at any time. We shall not be liable to